Shipping policy
Shipping Information
We partner with global merchants and artisans to provide you with the best prices and the most unique products. This means your order is shipped from global areas such as Germany, USA, Thailand, China, India, etc., via our partnership with USPS, FedEx, DHL, and local regional carriers.
1. Processing Times
Because we ship from multiple warehouses, please allow 7–10 business days for your order to be processed and prepared for shipment. You will receive a notification with a tracking number as soon as your package is on its way.
2. Estimated Shipping Times
Shipping times vary by location. Below are our current estimates for standard shipping:
RegionEstimated Delivery Time
- USA & Canada7–14 Business Days
- Europe & UK7–15 Business Days
- Australia & NZ10–20 Business Days
- Rest of World15–25 Business Days
Please note: These are estimates. Factors such as customs clearance and local postal delays can occasionally extend these windows.
3. Multiple Shipments
To get your items to you as quickly as possible, orders containing multiple items may be shipped in separate packages. If you receive one part of your order before the rest, don't worry—the remainder of your items are on their way!
4. Customs & Duties
For international orders, please be aware that your country may charge import duties or taxes. We is not responsible for these charges; they are the responsibility of the recipient.